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Legal and Regulatory Information
This page contains the official legal, compliance, and regulatory policies governing the relationship between iFX Brokers and its clients. These documents outline key operational standards including client onboarding, risk disclosures, trading execution policies, data protection, and dispute resolution procedures.
Why These Policies Exist
These policies ensure that iFX Brokers operates in accordance with financial regulatory requirements, including anti-money laundering laws, market conduct regulations, and client protection frameworks. They also establish transparency in trading execution, account management, and client communications.
Legal Documents
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Anti-Money Laundering Statement - Sets out how iFX Brokers detects and prevents money laundering and terrorist financing, in line with South African FICA requirements.
Establish our commitment to anti-money laundering
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Best Execution Policy - Defines how client orders are executed to ensure fair pricing, speed and transparency across iFX trading platforms.
Establish our Execution Standards
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Client Acceptance Policy - Explains the criteria iFX Brokers uses to approve new clients, including eligibility, jurisdiction and risk checks.
Establish our criteria for accepting new clients
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Client Identification Policy - Outlines the KYC documents and checks used to verify client identity and comply with anti-money laundering regulations.
Establish our requirements to identify clients
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Complaint Handling Procedure - Explains how clients can lodge a complaint, how it is investigated, expected response times and escalation options to the FAIS Ombud.
Establish how to lodge a complaint
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Conflict of Interest Policy - Describes how iFX Brokers identifies, manages and discloses conflicts of interest, including its role as counterparty to client trades.
Are you concerned about a conflict of interest?
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Client Agreement - The core terms and conditions that govern your trading account, covering rights, obligations, margin, fees and account termination.
Terms and conditions that govern the client relationship
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Client Funding and Withdrawal Policy - Sets out the accepted deposit and withdrawal methods, processing times, verification requirements and any applicable fees.
Establish our funding and withdrawal terms and conditions
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Deposit Bonus Promotion - Details the eligibility rules, trading volume requirements and withdrawal conditions that apply to iFX deposit bonus offers.
Establish the terms and conditions applicable to Deposit Bonus Promotions
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Introducing Broker Agreement - Defines the terms, commission structure and conduct obligations for partners who refer clients to iFX Brokers.
Establish the terms and conditions for Introducing Brokers
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PAIA Policy - Explains how to request access to records held by iFX Brokers under South Africa’s Promotion of Access to Information Act (PAIA).
Establish our commitment to the Promotion of Access to Information (PAIA)
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Privacy and Confidentiality Policy - Explains how iFX Brokers collects, uses, stores and protects your personal data, in line with POPIA.
Are you concerned about the privacy of your personal data?
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Risk Disclosure Statement - Explains the risks associated with CFD and leveraged trading, including potential loss of capital.
A comprehensive discussion on the risk of trading CFDs
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Statutory Disclosure - Provides iFX Brokers’ regulatory details, including FSCA authorisation (FSP 48021), licensing and key information clients are entitled to.
Regulatory Disclosure to clients
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Treat Clients Fairly Policy - Sets out how iFX Brokers delivers the FSCA’s Treating Customers Fairly (TCF) outcomes across products, advice and client service.
Establish our commitment to client service and fair outcomes
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Terms of Use - Governs how you may access and use the ifxbrokers.com website, including liability limits, intellectual property and governing South African law.
Establish the terms and conditions for Using the www.ifxbrokers.com Website
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We are Here to Support You!
REST ASSURED, AT iFX BROKERS WITH ITS CLIENT - CENTRIC STANCE, OUR SUPPORT TEAMS ARE GEARED TO ASSIST YOU EVERY STEP OF THE WAY, RESULTING IN A SEAMLESS AND SUCCESSFUL TRADING EXPERIENCE.
Help center
An experienced Technical Support Team is available 6 days a week via our Instant Ticket facility to assist with any queries related to the opening of your trading account and the installation of the trading platform.
